FAQ

HOW TO PLACE  AN ORDER:

To purchase an item(s) please click on the BUY tab and scroll to the product of interest. 

We currently offer the following products for sale ONLY:

Flatware (cutlery) sets

Vintage glassware

Dinner sets

Our gift shop

2. Click on the product of interest,

3. Select the quantity of items needed

4. Add to cart 

5. Select shipping options

6. Proceed to check out. 

We  currently accept all credit cards, google pay and shop pay. 

 

 HOW TO PLACE A RENTAL ORDER:

To place a rental order, please click on the RENT tab on the website

2. Scroll to the product of interest. 

We currently offer the following products for rental:

Charger plates 

Flatware sets

Vintage glassware

Dinner sets

Event Furniture & Props (select product required and send us a specific inquiry via our contact us page)

Decor Accessories (select product required and send us a specific inquiry via our contact us page)

MINIMUM ORDER REQUIREMENTS

Is there an order minimum?

Yes, we have a minimum order value  of $100 for pick up orders from our warehouse via our curbside pick up service.

We request a minimum order of $300.00 for local GTA deliveries via our contactless delivery service. 

$1,000 minimum order for delivery to locations further than 2 hours from our warehouse. 

There is a $1500 order minimum for Ottawa region deliveries, through our delivery partners.

DELIVERY

We deliver all over the Greater Toronto Area, Niagara, Kitchener-Waterloo, and even to Ottawa. Please contact us for delivery rates outside the GTA.

ORDER PICK UP

We offer curbside pick up free of charge at our Mississauga location however, in the case of some fragile items, we must deliver and pick up using our professional staff.

SHIPPING WITHIN CANADA

Due to the fragile nature of our products, shipping is not recommended. However, if the items are not glass, we would be happy to issue a quote to ship our wooden charger plate collections, flatware etc.

Please contact us via our contact us page to discuss specific ways to serve you.

INTERNATIONAL SHIPPING

We currently ship our BUY  products ONLY outside of Canada. Our rental products are available strictly within Canada only. Contact us to discuss  rental of non glass products and  shipping outside Ontario.

PRODUCT SOURCING

We source our collections locally in  Canada, U.S.A. Russia, France and Asia.

DAMAGE (refundable) DEPOSIT

We do charge a replacement fee for all broken merchandise based on its replacement value. Replacement costs for all items will be noted on your contract attached to all confirmed orders.

CLEANING AND SANITIZING OUR PRODUCTS

Cleaning and sanitizing all our products is of high importance to us.

Before item pick up we sanitize and wash before / after every use with a commercial grade dishwasher using commercial dishwashing agents and sanitization chemicals.

Should you have any further questions not covered by our FAQ, please don't hesitate to fill in your question(s) by using our CONTACT US tab